Ongoing support after your consultation.
For Individual Care, you can ask clinical questions related to your consultation for 10 calendar days. We’ll share reminders if you need support beyond this.
Subsequent consultations are ₹699.
How care works
What to expect
from your care.
A clear, supportive process from your first question to ongoing care — so you always know what’s next.
Care that fits real life.
1
WhatsApp us.
Request a consultation on WhatsApp and receive a short form to get started.
Our team will share a simple form to understand your concern and collect a few basic details.
2
Complete the form.
Share your concern and upload relevant reports.
Tell us what brings you here and upload any reports or prescriptions (if available), so your doctor can review them before your consultation.
3
Choose a time.
Agree a convenient slot and your appointment is booked.
We’ll share available time slots. Once you confirm, we’ll book your appointment and send you a meeting invite with the details.
4
Pay before your consultation.
We’ll send a payment link via WhatsApp.
Please complete payment before your consultation.
Your first consultation fee is ₹1,000.
5
Meet your physician.
Discuss your health and receive written next steps.
At the scheduled time, meet your physician online, discuss your concerns and goals, and receive a plan and written next steps.
WhatsApp support hours.
You can message us on WhatsApp during these hours:
Weekdays: 8 am – 8 pm
Weekends: 9 am – 7 pm
We aim to respond to non-emergency messages within 0–6 service hours.
For an emergency, go to your nearest hospital.
Avelhealth is not an emergency service.
Avelhealth is not an emergency service.